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In the bustling (online) world of the fashion industry, where trends come and go, there is one special gem that has been shining with dedication and passion for 15 years - our beloved family-owned Dutch Designers Outlet. While we may not be a big giant pushing boxes, we have something that larger companies often lack: a deep personal commitment to our craft and our customers.
Our journey began 18 years ago, when we sold our first lingerie set by Marlies Dekkers through Marktplaats. Bought the wrong size in the store, but driving 130 kilometers to return it was a little too much of a good thing. Leaving it in the closet was the other extreme.
What began as a modest offering that included other personal wardrobe items, has now grown into a company with an established name in the industry. All thanks to our drive to get better at what we do, dedication to quality and approachable customer service.
What sets us apart from the bigger players in the market is our personal involvement in every step of the process. With us, you are not a number; you are a valued customer for whom we pack the order neatly.
Our family-owned underwear company is therefore not just another store; it is a place where quality, dedication and personal commitment come together to give you the best price and an unforgettable shopping experience. This starts from the colors on the website, the operation of the systems to the tape we use to close our packaging. Nothing in our company is thoughtless but very finely tuned. If something does go wrong, we will carefully fix it for you.
Do we speak to each other on the phone? Then you can easily be connected to that person at a possible later time. We then already know you a bit and don't have to open a file first to know what's going on. That's a lot easier to talk to!
So we try to empathize with everyone's situation and therefore better understand their needs and offer personalized advice. This is the strength of a family business: we are not just a faceless organization, but one that keeps things running together.
Whether you've been a loyal customer for years or are just discovering Dutch Designers Outlet, we want to thank you for your support and trust. Together we continue to grow and we can't wait to see what the future holds for us.